Shipping Policy

Donna’s Book Corner is an online-only used bookstore based in Jefferson City, Missouri. All books are held in-house, personally packed, and shipped directly to you.

Where We Ship

We ship within the United States only. International shipping is not currently available.

Shipping Method and Costs

Orders ship through USPS Media Mail with tracking. Shipping charges for orders that do not qualify for free shipping are calculated at checkout. You can review your shipping charge before completing your purchase.

Free Shipping

• First-order offer: First-time customers qualify for free shipping on their first order of $25 or more with a valid free shipping discount code entered at checkout.

• All customers: Orders of $50 or more qualify for automatic free shipping. No code is needed.

Please enter any required discount code and confirm that your qualifying order shows no shipping charge before completing payment. If the expected free shipping does not appear, contact us at donnasbookcorner@gmail.com for help.

Order Processing

Orders are normally processed and shipped within 1–2 business days, Monday through Friday, excluding holidays.

Processing time is separate from the carrier’s delivery time.

Exceptions for Condition Issues

Every book receives a final inspection before packing. If a book does not match its advertised condition, we will hold the affected book and email you with the details and available options. When appropriate, we may offer a partial refund if you choose to accept the book in its disclosed condition.

You will have three business days to respond, with the exact deadline included in our email. This hold may extend our normal processing time. We will not ship the affected book without your approval.

If you accept the book in its disclosed condition, we will ship it within 1–2 business days of receiving your approval. Any agreed partial refund will be issued to your original payment method within 10 business days of your acceptance.

If you decline or do not respond by the deadline, we will cancel the affected item and refund its purchase price, applicable tax, and any original shipping charge attributable to it. If it is the only item in your order, we will refund the entire order.

Refunds for these cancellations will be issued to your original payment method within 10 business days of cancellation. Your bank or payment provider may require additional time to post the funds.

Estimated Delivery Time

USPS Media Mail delivery is generally estimated at 2–8 business days after USPS receives your package. This estimate does not include our order processing time.

Delivery dates are estimates and are not guaranteed. Holidays, weather, and postal delays may extend delivery time. Deliveries to Alaska, Hawaii, and other destinations outside the contiguous United States may take longer.

Tracking Your Order

Tracking information is sent to the email address provided at checkout when your shipping label is created.

A shipping label does not necessarily mean USPS has received your package. Please allow time for USPS to receive and scan it before tracking updates appear.

Shipping Address Changes

Please check your shipping address carefully before placing your order. If you notice an error, email donnasbookcorner@gmail.com as soon as possible with your order number and the corrected address.

We will make every effort to update the address before shipment. Address changes cannot be guaranteed, especially once an order has shipped.

Delayed, Missing, or Damaged Orders

If your package is delayed, appears missing, or arrives damaged, please contact donnasbookcorner@gmail.com with your order number so we can help investigate and resolve the issue.

For damaged orders, please include photos of the packaging and affected books if possible. Keep the packaging and books until we provide instructions, as they may be needed to investigate the damage.

Returns and Refunds

For return eligibility, instructions, and refund details, please review our Return & Refund Policy.

Contact Us

Email: donnasbookcorner@gmail.com
Phone: 573-200-4027