Refund policy
Return & Refund Policy
Returns
- You may request a return within 90 days of receiving your item.
- Items must be in the same condition as received, with proof of purchase.
- To start a return, email us at Donnasbookcorner@gmail.com. Please wait for approval and instructions before sending your item.
- Returns sent without prior approval will not be accepted.
Damages & Issues
- Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at Donnasbookcorner@gmail.com so we can resolve the issue.
Exclusions
- Certain items may not be eligible for return, such as final sale items, gift cards, or digital products. Please check product listings for details.
Return Shipping
- If your return is accepted, we will provide a return shipping label and instructions. For returns due to defects or errors, shipping costs are covered. For other returns, shipping costs may be deducted from your refund.
Refunds
- Once we receive and inspect your return, we will notify you of approval status.
- Approved refunds are processed to your original payment method within 10 business days. Bank processing times may vary.
- If you have not received your refund after 15 business days, please contact us.
Exchanges
- To exchange an item, please return it for a refund and place a new order.
Contact
- For any questions, email Donnasbookcorner@gmail.com.